Who We Are
Only Local Locksmith is a family-owned, small locksmith company since 1971. It was the only locksmith service in most of the areas it served until the late 1990's. The owner of the company, Bill Roberts, was one of the first in the tristate area who offered full mobile locksmith service in 1979. Bill's father was a carpenter who taught Bill how to install doors and windows and they worked together for 7 years. Bill loved his job and he decided to expand his service area by installing hardware on doors and windows.
Only Local Locksmith offers 24/7 emergency and non-emergency services for residential, commercial, and auto customers. All phone calls are handled by Jason in our office. Jason has worked for the company since 1998 and his duties include: responding to phone calls, dispatching the right personal to the customer's location, and inspecting the facility and trucks to be always fully loaded with inventory.
Only Local Locksmith offers up to 12 months of warranty to the services offer. Bill, the owner says, "We can't afford going back to the customer to fix something we messed up. The job we take on, big or small, must be 100% finished, because every day brings a new experience and we should push forward." This is why it's important to hire highly educated and trained professionals and train continuously. Only Local Locksmith employs three locksmith professionals who are fully licensed bonded and insured. Richard was the one of the first locksmiths Bill hired in 1987. Bill said, "We had to let go of many good locksmiths to survive among the nationwide locksmiths competition, but I am happy that I kept the best ones."
Richard is a father of two sons and a daughter. One of Richard's sons, Leo, has also worked for Only Local Locksmith since 2001. The youngest employee of Only Local Locksmith is Bill's right hand, Gio. He is the only one in the company after Bill who is the master of all kinds of locks including commercial residential and auto.